Cookie Policy

Last Updated: October 23, 2025

1. Introduction

This Cookie Policy explains how SMERP TEK ("we", "us", or "our") uses cookies and similar technologies when you visit our website at smerptek.com (the "Site"). This policy is designed to comply with the UAE Personal Data Protection Law (PDPL) and international best practices.

2. What Are Cookies?

Cookies are small text files that are placed on your device when you visit a website. They are widely used to make websites work more efficiently and provide information to website owners.

3. Types of Cookies We Use

3.1 Essential Cookies

These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services.

  • Authentication cookies (for admin access)
  • Security cookies
  • Session management cookies

3.2 Performance Cookies

These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site.

  • Analytics cookies (privacy-respecting, no personal data)
  • Page load performance monitoring

3.3 Functional Cookies

These cookies enable the website to provide enhanced functionality and personalization.

  • Language preference (English/Arabic)
  • Currency preference
  • User interface preferences

4. Cookie Duration

Session Cookies: Deleted when you close your browser

Persistent Cookies: Remain on your device for a set period (maximum 12 months)

5. Third-Party Cookies

We do not use third-party advertising cookies. Any third-party services we use (such as analytics) are configured to respect user privacy and comply with PDPL requirements.

6. Your Cookie Choices

You have the right to decide whether to accept or reject cookies. You can exercise your cookie rights by setting your preferences in the cookie consent banner that appears when you first visit our site.

You can also set or amend your web browser controls to accept or refuse cookies. If you choose to reject cookies, you may still use our website, though your access to some functionality may be restricted.

7. How to Manage Cookies

Browser Settings: Most browsers allow you to:

  • See what cookies you have and delete them individually
  • Block third-party cookies
  • Block cookies from particular sites
  • Block all cookies
  • Delete all cookies when you close your browser

8. Data Protection

All data collected through cookies is processed in accordance with our Privacy Policy and the UAE Personal Data Protection Law (PDPL). We implement appropriate technical and organizational measures to protect your data.

9. Updates to This Policy

We may update this Cookie Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

10. Contact Us

If you have questions about our use of cookies, please contact us:

SMERP TEK

Email: privacy@smerptek.com

Website: smerptek.com/contact

This Cookie Policy is compliant with the UAE Personal Data Protection Law (PDPL) and follows international best practices for cookie consent and transparency.