Trust Center
Enterprise-grade security, compliance, and transparency. Your data is protected by the same infrastructure used by Fortune 500 companies.
Security
Multi-layered security architecture designed to protect your data at rest and in transit.
End-to-End Encryption
TLS 1.3 for data in transit, AES-256 for data at rest.
DDoS Protection
Cloudflare Enterprise-level protection against distributed denial-of-service attacks.
Regular Security Audits
Quarterly penetration testing and continuous vulnerability scanning.
Access Controls
Role-based access control (RBAC) with multi-factor authentication (MFA).
Data Isolation
Tenant data is logically isolated with strict database-level separation.
Audit Logging
Comprehensive audit trails for all user actions and system events.
Compliance & Certifications
We meet rigorous international standards for data security and privacy.
SOC 2 Type II
Certified for security, availability, and confidentiality controls.
GDPR Compliant
Adherence to EU General Data Protection Regulation standards.
HIPAA Ready
Architecture supports healthcare data protection requirements.
Availability & Uptime
Mission-critical reliability backed by SLA guarantees and redundant infrastructure.
Uptime SLA
Guaranteed availability backed by service credits.
Global Response Time
CDN-powered delivery across 250+ edge locations worldwide.
Infrastructure Monitoring
Real-time alerting and automated failover for critical systems.
Data Redundancy
Multi-region backups with point-in-time recovery.
Data Privacy
Your data belongs to you. We're transparent about how we collect, use, and protect it.
You Own Your Data
All data you input belongs to you. We never sell or share your data with third parties for marketing.
Transparent Data Usage
We clearly document what data we collect and how we use it in our Privacy Policy.
Data Portability
Export your data in standard formats at any time. No lock-in.
Right to Deletion
Request deletion of your data at any time. We will comply within 30 days.
Minimal Data Collection
We only collect data necessary to provide and improve our services.
Responsible Disclosure
We appreciate the security research community's efforts in helping us maintain the highest security standards. If you've discovered a security vulnerability, please let us know.
Email security reports to: security@smerptek.com
Include detailed steps to reproduce the issue
Allow us 90 days to address the issue before public disclosure